Privacy Policy
Last Updated: May 15, 2026
EUX App (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how EUX App collects, uses, stores, shares, and protects information when you use our mobile application, website, and related services, available on iOS, Android, and the web.
By using EUX App, you agree to the practices described in this Privacy Policy.
Information We Collect. Information You Provide
We may collect information you provide directly, including:
• Name
• Email address
• Phone number
• Delivery addresses
• Account credentials and profile information
• Payment-related information
• Messages and support requests
• Booking and reservation information
• Reviews, comments, likes, reactions, and interactions
• Profile photos and uploaded content
• Business or vendor information
• and information submitted through bookings, reservations, accommodation requests, rental inquiries, event registrations, forms, or other service-related interactions
Certain profile information and interactions — including names, profile images, likes, comments, reviews, and activity related to public content or businesses — may be visible to other users within the platform.
Automatically Collected Information
When using EUX App, certain information may automatically be collected, including:
• Device information
• IP address
• Device identifiers
• Browser and operating system information
• App usage data
• Crash reports and diagnostics
• Precise or approximate location information
• and interactions within the platform
This information helps improve platform functionality, performance, security, advertising effectiveness, personalization, delivery coordination, analytics, and overall user experience.
How we Use Information
We may use collected information to:
– Provide and improve our services
– Process orders, bookings, reservations, and transactions
– Coordinate deliveries and logistics
– Deliver customer support
– Send notifications and updates
– Personalize user experiences
– Display relevant advertisements and sponsored content
– Improve platform security and moderation
– Monitor analytics and platform performance
– Administer loyalty, rewards, or promotional programs where available
– Prevent fraud, abuse, or misuse
– Enforce our policies and terms
– Comply with legal obligations
Location Services
EUX App may collect precise or approximate location information to support:
• food deliveries,
• nearby recommendations,
• maps and navigation,
• event discovery,
• delivery tracking,
• route optimization,
• order coordination,
• related logistics services,
• and other platform functionality.
You may disable location permissions through your device settings at any time.
Payments
Payments processed through EUX App may include:
• order payments,
• tips,
• booking-related charges,
• service fees,
• promotional transactions,
• and other platform-related payments.
Payments are handled by third-party payment providers such as Stripe. EUX App does not store full payment card information on its servers.
Third-party providers may collect and process payment information according to their own privacy policies and terms.
Refunds, cancellations, disputes, and adjustments may be handled by EUX App, vendors, restaurants, service providers, payment processors, or other applicable parties depending on the nature of the transaction.
Advertising & Sponsored Content
EUX App may display:
• advertisements,
• sponsored listings,
• promoted businesses,
• boosted content,
• featured placements,
• marketing campaigns,
• sponsored livestreams or events,
• and business promotions.
Advertisements and promotions may be based on general information such as:
• location,
• app activity,
• preferences,
• viewed content,
• and interactions within the platform.
EUX App does not sell personal information for direct monetary compensation. However, certain data sharing with advertising, analytics, or marketing partners may be considered “sharing” or a “sale” under some privacy laws.
We may work with advertising, analytics, and marketing partners to measure performance, improve services, and deliver relevant content. These partners may receive certain user information as part of this process.
Third-party advertising or analytics providers may collect information through cookies, device identifiers, analytics tools, or similar technologies according to their own privacy policies.
Users may manage certain advertising preferences through device settings or available app settings.
Cookies, Analytics & Tracking Technologies
EUX App and related websites may use cookies, analytics tools, advertising technologies, tracking technologies, and similar technologies now or in the future to:
• improve platform functionality,
• analyze performance,
• personalize experiences,
• measure advertising effectiveness,
• understand user interactions,
• enhance security,
• and improve platform reliability.
These technologies may collect information about app usage, browsing behavior, device activity, and interactions within the platform.
Do Not Track Signals
EUX App does not currently respond to Do Not Track (DNT) or Global Privacy Control (GPC) signals from browsers or devices. We may update this policy if our practices change in the future.
Marketing Communications & Notifications
EUX App may send:
• promotional messages,
• launch announcements,
• offers,
• newsletters,
• government or civic updates,
• livestream notifications,
• event updates,
• order updates,
• marketing communications,
• and account-related notifications.
Users may customize notification preferences within the app where available or manage permissions through device settings.
Users may opt out of promotional communications through unsubscribe options where applicable.
User Content & Interactions
Users, businesses, vendors, restaurants, and content providers may upload or submit:
• images,
• livestreams,
• videos,
• comments,
• reviews,
• reactions,
• event information,
• menus,
• promotional content,
• profile information,
• media content,
• interactive content,
• and community interactions.
By submitting content to EUX App, users and vendors grant EUX App a non-exclusive, worldwide, royalty-free license to use, display, reproduce, promote, distribute, feature, and publish submitted content for platform operations, editorial purposes, marketing, promotional campaigns, community highlights, and service-related purposes.
Vendors, businesses, and content providers are responsible for ensuring they have the necessary rights, licenses, and permissions for any content uploaded or published on the platform.
Livestreams, uploaded videos, and related media content may remain accessible after broadcasting ends unless removed by the content provider or platform administrators.
Messaging & Communications
EUX App may offer messaging or communication features between users, businesses, vendors, drivers, and service providers. Communications may be processed, stored, or monitored for security, support, fraud prevention, moderation, and platform functionality purposes.
Automated Systems & AI Features
EUX App may introduce automated systems, recommendation systems, moderation tools, or AI-powered features to improve user experiences, platform safety, content discovery, personalization, and operational efficiency.
Business Accounts & Marketplace Services
Businesses, restaurants, vendors, drivers, service providers, and partners using EUX App may provide business-related information including:
• company details,
• menus,
• pricing,
• operating hours,
• listings,
• livestreams,
• media content,
• booking information,
• contact details,
• and promotional content.
This information may be displayed publicly within the platform.
Delivery drivers, vendors, restaurants, and service providers using EUX App generally operate as independent businesses or independent contractors and are not employees of EUX App.
Certain products, services, promotions, or content available through EUX App may be restricted based on age, location, or local laws. Users are responsible for complying with applicable age restrictions within their jurisdiction.
Editorial & Promotional Content
EUX App may create, feature, promote, curate, or publish editorial, promotional, sponsored, or community-focused content within the platform.
Content Moderation
EUX App may review, moderate, remove, restrict, or investigate content, accounts, interactions, or activities that may violate platform policies, community guidelines, safety standards, applicable laws, or platform integrity requirements. Content moderation activities may include manual review by authorized moderators or administrators, as well as automated moderation tools where applicable.
Third-Party Integrations & Infrastructure
EUX App relies on third-party infrastructure, cloud hosting, analytics, payment processing, communication, mapping, security, advertising, livestreaming, authentication, and content delivery providers to operate the platform. Certain features may also rely on embedded services including:
• payment providers,
• mapping services,
• livestream providers,
• radio services,
• analytics providers,
• advertising partners,
• authentication providers,
• cloud hosting services,
• and social media platforms.
These third parties may collect and process information according to their own privacy policies and terms.
Sharing of Information
We do not sell personal information for direct monetary compensation. However, certain data sharing with advertising or analytics partners may be considered a “sale” or “sharing” under some applicable privacy laws.
We may share information with:
• restaurants and vendors,
• delivery drivers,
• payment processors,
• analytics providers,
• advertising and marketing partners,
• infrastructure and hosting providers,
• integrated third-party services,
• and government or legal authorities when required by law.
Information is shared only where reasonably necessary to operate, improve, secure, support, advertise, moderate, or legally maintain EUX App services.
Safety, Security & Legal Compliance
We may process and retain information to:
• protect users and businesses,
• prevent fraud or abuse,
• investigate violations,
• enforce platform policies,
• maintain platform safety and integrity,
• comply with legal obligations,
• respond to lawful requests,
• and protect platform operations.
Users are responsible for maintaining the confidentiality of their account credentials and activities associated with their account.
International Data Transfers
Your information may be processed and stored in countries outside your local jurisdiction where our service providers, infrastructure providers, or partners operate.
Where required by applicable law, EUX App may rely on contractual protections, standard contractual clauses, adequacy decisions, or similar legal mechanisms for international data transfers.
We take reasonable steps to help protect information in accordance with applicable privacy laws.
Data Retention
We retain personal information for varying periods depending on:
• operational needs,
• legal obligations,
• fraud prevention,
• dispute resolution,
• accounting requirements,
• security purposes,
• platform integrity,
• and legitimate business operations.
Personal information may generally be retained for approximately 1–5 years after account inactivity unless a longer retention period is required or permitted by law. Certain transaction, payment, or financial records may be retained for longer periods where required by applicable law.
Sensitive Information
Sensitive information may include government-issued identification, financial account details, precise location information, identity verification information, or other information requiring enhanced protection under applicable laws.
EUX App does not intentionally collect sensitive personal information unless reasonably necessary for:
• payment processing,
• fraud prevention,
• support requests,
• legal compliance,
• identity verification,
• business verification processes,
• and platform security.
Any such information will be handled with reasonable safeguards where possible.
Data Security
We take reasonable measures to help protect information from unauthorized access, misuse, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is completely secure.
Children’s Privacy
EUX App may be used by individuals under the age of 13 with the involvement, supervision, and consent of a parent or legal guardian where required by applicable law. We do not knowingly collect personal information from children in violation of applicable laws. If we become aware that information has been collected from a child in violation of applicable law, we will take steps to delete that information promptly.
Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
• access your information,
• correct inaccurate information,
• request deletion of information,
• request additional information about data sharing practices,
• object to certain processing activities,
• and withdraw consent where applicable.
To exercise any of these rights, please contact us using the information below. We aim to respond to verified requests within 30 days unless a longer period is legally permitted or reasonably required.
California Privacy Rights
Depending on applicable laws, including California privacy laws, certain users may have additional rights regarding their personal information, including the right to:
• access information we hold about you,
• request deletion of personal information,
• correct inaccurate information,
• request additional information about data sharing or sale practices,
• and opt out of certain data sharing that may qualify as a “sale” under applicable law.
Requests may be submitted through our contact information below.
Account & Data Deletion
Users may request deletion of their account and associated personal information at any time through available app settings or by contacting EUX App directly.
We will respond to verified deletion requests within 30 days unless a longer period is legally permitted or reasonably required.
Deleting an account may remove access to:
• profile information,
• order history,
• saved preferences,
• loyalty or rewards activity,
• and certain platform features.
Certain information may be retained where necessary for legal obligations, fraud prevention, dispute resolution, security purposes, platform integrity, or legitimate business operations.
Terms of Service
Use of EUX App is also governed by our Terms of Service, Community Guidelines, and other applicable platform policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If material changes are made, EUX App may notify users through the app, email, website notices, or other appropriate communication methods before changes become effective. Updated versions will include a revised effective date. We encourage users to periodically review this Privacy Policy to stay informed about our privacy practices.
Contact Us
If you have questions regarding this Privacy Policy or your information, you may contact us at:
EUX App Email: customer@xdiversified.com Website: xdiversified.com
